@sopmc333
Not logged in recentlysophia
0 from 0 references
Sophia Manco-cox
32
Female
member since May 26 2015
British
My skills
I have been in employment since the age of 17. I have mainly worked in the hospitality sector working in retail shops such as Dorothy Perkins and restaurants such a Weatherspoon’s pub and big brands like Starbucks. I have had 4 years of customer communication skills and am currently working as a team leader, giving me experience in how to operate a smooth and successful working environment. I have also been building my leadership skills within the officer’s training corps within the British Army.
Languages Spoken
English (Mother Tongue) French (Medium) Italian (Medium)Full CV / Resume
Employment:
Starbucks (welcome break) South Mimms Services
Team Leader April 2014- Current
My duties involve managing a team of anything from 4- 9 depending on how busy it is. I also deal with any customer complaints and insuring my team upholds a welcoming atmosphere. I am also in charge of seasonal promotion decorations and merchandise. I am currently a seasonal team leader and work for them out of term time.
CHUGGS (coffee shop) Potters Bar
Barista August 2012- April 2014
My duties included serving customer’s coffee, stocking up and making fresh sandwiches and keeping the floor and shop area clean and tidy. I was also in charge of seasonal decorating and cashing up if I was on the closing shift.
The Admiral Byng (Wetherspoon Pub) Potters Bar
Bar Associate August 2012- August 2013
My duties involved serving customers their drinks, taking their food orders and waiting and clearing tables, also dealing with any complains or suggestions the customers may have. I have to constantly provide the customers with a high level of great customer service and maintain the reputation of the pub.
The Waterend Barn (Wetherspoon Pub) St Albans
Waiting Staff May 2012 – August 2012
My duties include serving customers their food, cleaning up tables or any other mess, making sure the customers are enjoying their meals and maintaining the high standards of the pub.
Priceless Barratt (Saxone concession in Dorothy Perkins) Enfield
Sales Assistant May 2011 - Dec 2011
My duties included mainly serving customers, promoting products and deals, maintaining shoe displays in a clean and appealing fashion, maintaining stock room and checking in new stock and covering for Dorothy Perkins staff when slack. Unfortunay Priceless Barratt when into administration and we were made redundant. This was my first paid employment, which I enjoyed; I quite quickly became a reliable and flexible member of the team.
Education:
Nicholas Breakspear School St Albans, Herts’
September 2005 - July 2010
GCSE- Art – A, English Language - B, English Literature – B, Religious Education – B, Math’s - C, Science – C, Geography - C, French - C, Level 1 Diploma in Digital Applications – Merit
Oakland’s College / Nicholas Breakspear St Albans, Herts’
September 2010 – July 2010
AS Levels – Art – B, English Language – C, Sociology – D, and Extended Project – PASS
Oakland’s College September 2012 – July 2013
Foundation Diploma in Art and Design – PASS
East Midlands Universities Officers Training Corps Beeston
October 2014- Current
Royal Military Academy Sandhurst Military Leadership Traning Module 1.
Interests: I am currently studying Graphic Communication and Illustration at Loughborough University and also play for the university’s rugby team. I am also a member of the east midlands university’s officers training corps, which I find challenging but very rewarding. I enjoy anything creative, social or physically challenging.
References:
Chris Olssen, Pub Manager
The Admiral Byng
186-192 Darkes Lane
Potters Bar
Hertfordshire
EN6 1AF
: 01707645484
Dilini Welikanda, Manager
Starbucks, Welcome Break
South Mimms Services
South Mimms
EN6 3QQ
About Me
I am a very driven person I enjoy anything active or challenging. I spend most of my time either doing work for my university course, working on my computer graphics skills, doing physical activity and working or seeing friends. I am a very outgoing person and I love to do and see new things. Many people would describe me as a polite and approachable person which has got me very far in the world of employment. Spending the last year with the officers training corps has helped me to work on my confidence and organisational skills. it has given me many great opportunities to mould myself into a more mature and successful person.
