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Catherina Tulgara

34

Female

member since Jan 4 2017

Russian

My skills

·       Over  5 years' experience in Service Industry and 3 years' experience in Event Management: organizing and managing weddings, corporate holidays (was promoted to Head of Project from February 2014).


·       Excellent attention to details.


·       Ability to multitask.


·      Passionate about travelling. Backpacking experience in New Zealand (December 2015-March 2016) and Japan (March 2016-May 2016). Travel experience in France, Norway, Vietnam, Cambodia, Thailand, Finland. 


·      Working knowledge of computers and software packages such as Word, Excel, Outlook, Micros.   


 

Languages Spoken

Russian (Mother Tongue) English (Advanced)

Full CV / Resume

Assistant SPA Manager
Radisson Resort Blu& Congress Centre, Sochi
June 2016 – present time


·         Seek and respond to guest feedback in order to achieve positive outcome and high levels of customer satisfaction


·         Deal with all membershipenquiries and sales, take payments where necessary


·         Create promotions and activities to stimulate sales


·         Manage SPA-staff by training, developing and monitoring their activities


·         Ensure all equipment is maintained in good working order 


·         Cooperation with all departments, including personal reports to ExecutiveAssistant Manager 


Client Manager
Infinitive, Language Center, Saint-Petersburg
Nov 2014 – Dec 2015


·         Directing new clients to the appropriate program according to their level, budget and time flexibility


·         Liaising with students, including 2-years old children and adults, setting up good client relationship


·         Providing clients with precise information


·         Processing the payment


·         Providing receptionist duties, including incoming and outcoming calls


·         Maintaining the condition of the Centre, including providing supplies of stationery and equipment, monitoring a list of check-outs at the library, selling and ordering additional books


Event Manager, Head of Project
Be Happy, Event Agency, Saint-Petersburg
Aug 2011 – Oct 2014


·         Concluding contracts and coordinate deposit requirements with clients and suppliers in a timely manner


·         Creating and maintaining budget of events


·         Planning and managing all events’ details such as decor, catering, entertainment, transportation, equipment, guest list, itinerary, schedule


·         Coordinating and liaising with guests to maintain their comfort and awareness about the event


·         Managing event-staff and all issues that could arise throughout the event


·         Cooperating with Marketing and PR colleagues


·         Providing post-event evaluation on outcomes and feedback to stakeholders

About Me

Passionate about travelling and trying new things. Adore trackings and meetings sunrises. 2016 year challenge was ropejumping, traveling around the coast and sup-surfing. Enjoy the sound of firewood crackling, reading books and learning languages.

Harmony is in creativity, folks 🙂

Where I am available for work and when

Available for work - Travelling - not available

References