Fern Ritchie

Full CV / Resume

Fern Ritchie

:        7/3 Great Stuart Street Edinburgh, EH3 7TP              

Mobile:           07778132001

DOB:              23 November 2001

Personal statement

Reliable and trustworthy self-starter with an outstanding work ethic. Friendly and outgoing personality with experience in a of client facing positions. Aspiring personal trainer; looking to expand my knowledge and skills in all different areas of work - in order to grow as a person, while also offering the qualities and expertise I have already gained.

Education

[2019 - Present]                   Edinburgh College

       HND in Health, Fitness and Exercise 

[2013 – Sep 2018]          Balwearie High School, Kirkcaldy, Fife 

Qualifications:                 HNC Fitness Health & Exercise 

                              (2018):    Higher English - B

Higher Business - A

Higher Health & Food – A

Higher Math’s - UNITS

National 5 Biology – A

                                        (2017): National 5 Modern Studies – B

National 5 Chemistry – UNITS

                                         - Full Driving License 

                                         - SQA First Aid at Work

                                         - Gym Instructor level 2 

Work Experience

[2019-Present] Barista at Headcase Barbers/ Killed by Coffee

·     Duties: Barista – managing hot drink service, booking appointments, taking payments and doing the cash books each night

·     Responsible for gaining and keeping cliene, providing top standard of service and cleanliness 

[2018 – 2019] Employee at Sports Direct

·     Duties: General running/maintenance of the shop

·     Responsible for providing impeccable service, being versatile to fit any unexpected issues that arise and working in a team in order to run the shops busy atmosphere

[November 2018] 20 hour work experience at Elysium Gym

·     Duties: Receptionist

·     Responsible for providing a high standard of customer service, answering cliene queries, programming and helping to conduct group exercise classes and overall maintenance of the gym

[2013 – 2018] Part Time Gardner – The Garden Planner, Kirkcaldy, Fife

·     Duties: General garden care and maintenance 

·     Responsible for handling money and recording in s

[2016 - 17] Waitress – Dean Park Ho, Kirkcaldy, Fife

·     Duties: Taking orders, serving food and providing high quality customer service

·     Fast pace and demanding job with exacting standards in a silver service restaurant

·     Refined customer service skills including those required to handle unhappy customers 

[2015] Residential Assistant – Abbotsford Care Home, Kirkcaldy, Fife

·     Duties: Supporting catering staff, assisting elderly residents at meal times and interacting with residents.

·     Required excellent people management skills to adapt my approach for many personalities (both residents and staff) in multiple scenarios

·     Trusted to work with highly vulnerable residents in the dementia ‘ward’

Achievements

[2014, 2015 & 2016] Balwearie High School Sports Champion

·     Passion and dedication to excel

·     Discipline to remain fit and in top condition to keep healthy

[2015]Business Young Enterprise Coca-Cola Winner

·     Leader of winning Scottish team

·     Responsible for making key strategic and tactical business decisions, which ultimay lead to team success

Hobbies and Interests

·     Skateboarding – On a daily basis I will be found skateboarding myself or with friends; it is a big hobby of mine 

·     Personal fitness – A massive interest which I want to make a career of in the future

·     Fashion – I have a love for experimenting with styles and shopping is a big hobby of mine

·     Music – Listening and playing music takes up a lot of my free time