SarahCHostelwork

Full CV / Resume

 SARAH COONAN
                Mobile: +353862695126 

Summary

Enthusiastic, customer-focused Psychology graduate looking to apply my education and 5 years experience in hospitality/customer service to a hos role. Areas of proficiency include strong interpersonal skills, dedication to doing things right, being adaptable, the ability to work on my own initiative and excellent IT skills (MS Office, , Internet). I am aiming to start my own hos business within the next five years so I am extremely eager to learn about the operational side of running and hos and very driven to excel at this also.

Skills

Customer-service orientated                   Adaptable

                        Microsoft Office//Internet              Super-organised

Effective communicator                             Excellent interpersonal skills

Works well within a team                          Very literate

Can work on own initiative                       Detail-orientated

Experience

06/2017-Current    Clerical Officer

                                    Corporate Affairs and Customs Division

Offices of the Revenue Commissioners – Nenagh, Co. Tipperary.

(Initial 13-week contract, extended by another 13 weeks)

As Clerical Officer, I am responsible for a variety of administrative tasks such as fielding queries from the general public over the and via . These queries can be quite complex and often require extensive research and thorough cross referencing. Furthermore, I open Binding Tariff Information applications which involves data entry to a Revenue and an Commission database, typing up and posting of acknowledgement letters and assignment of the applications to other officers.

10/2012 to 10/2017            Late-Night Supervisor/Senior Waitress

JHS Events, Cloughjordan House – Cloughjordan, Co. Tipperary, Ireland.

As Late-night supervisor, I am responsible for several other members of staff. I oversee the kitchen porters so that the kitchen/wash up areas are thoroughly cleaned, the commis chef in the preparation of the late-night food and the wait staff in the room preparation prior to the late-night food. I delegate jobs as they arise and guide the staff on any queries that guests have. I also work in the bar, do housekeeping and work on reception occasionally.

05/2015-01/2016    Youth Worker Intern – Foróige (National youth organisation)

                                                Banba Square, Nenagh, Co. Tipperary. (College Placement)

My role in Foróige was mainly administrative. I created and maintained member’s paper files and also inputted these onto the National member database. I also helped oversee the youth groups especially the homework club which was ran for members from low socio-economic backgrounds.

I initiated a group for young people who identified as LGBTQ+. This was unprecedented in Nenagh as every previous attempt to run a group like this didn’t last. The group that I set up, recruited for and ran saw 15+ young people attend every week.

Education

2017                           Bachelor of Science: Psychology

                                    University of Limerick, Achieved a 2:1

2016                           Tilburg University, The Netherlands

                                    Completed a semester abroad.