@anthonyrosemark
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Anthony Rosemark
29
Male
member since May 11 2020
American
My skills
Beyond my hospitality experience being trained and promoted by the leading company for hospitality, The Walt Disney Company, I grew up spending my summers working on a cattle farm and in a commercial bakery. Not only am I a hard worker, but I am one of twenty Americans who has experience working at the largest site for Norwegian employment in America. I understand the culture and take pride in my Norwegian heritage thus making me stand out from my American peers.
Languages Spoken
English (Mother Tongue) Spanish (Medium) Norwegian (Beginner)Full CV / Resume
Anthony Rosemark
8244 Bayview Crossing Drive, Winter Garden, FL 34787
Experience
Coordinator/ General ler, Garden Grill, Akershus Royal Banquet Hall- Epcot July 2017- Present
• Demonstrate 4 Keys Basics by completing daily routine safety walks of all locations to ensure our areas are safe and show ready for Guests and Cast
• Assist with maximizing profit by aligning labor hours with operational needs based on prior trends and A La Carte resources to optimize seat utilization
• Operate CDS to maximize available hours in conjunction with daily guest service requirements
• Compliant with operational General ler standards- Maintained 100% scores on all advisory and assurance audits while managing a high volume bank out process nightly
• Builds teams and anticipates Guest satisfaction by partnering with other lines of business within the park to establish best practices and create an above and beyond experience for our Guests through Magical Moments
• Coordinate Cast activities and outings to provide the Cast with behind the scenes Disney experiences to build Cast comradery and morale amongst their peers
• Network with experts to review potential product ideas and justify positive revenue. In result, added diverse menu items to our QSR locations to enhance the Guest experience
• Champion Change- Effectively communicate operational improvements and opportunities to peers while efficiently demonstrating its solution
• Leader amongst my team- Provide feedback and positive reinforcement through training/coaching to build stronger relationships with my peers
Assignor/ Seater/ Trainer, Coral Reef- Epcot January 2016- July 2017
• Assigned parties in a timely manner while effectively adhering to business standards
• Anticipated Guest needs at check-in to provide them with a carefree dining experience
• Assisted the Leadership team by completing monthly liquor inventory
• Location Trainer- Facilitated onboarding training for all new Cast Members by demonstrating operational guidelines
Server, Sak’s Sports Bar- Saint Paul, MN January 2012- January 2016
• Prepared for and served Guests during banquet events and functions that required cocktail service
• Maintained knowledge of offerings to better the Guests’ experience and to anticipate their needs
• Fostered repeat business and cliene of regular bar patronsby exceeding customer service expectations
Education
Disney College Program- Orlando, FL Fall Advantage 2014/ Spring 2016
Saint Mary’s University of Minnesota- Winona, MN January 2014- May 2014
Century College- St. Paul, MN August 2013- December 2013
About Me
Growing up, I’ve been an extrovert with a thirst for knowledge and human connection. I’ve dreamed of spending time in Norway since I was 8 years old. That dream has guided me to working at the Norwegian Pavilion in Epcot and traveling to Norway 3 times in the last year. I’ve made it a goal of mine to build a stronger connection with the homeland of my ancestors and to find my family while I hopefully work over there.
