@cassandracol
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Cassandra Colangelo
30
Female
member since Sep 2 2018
Australian
My skills
I have vast experience in customer service and sales having worked many years in retail as both a Visual Merchandiser and Manager. I have a great eye for detail and interior styling, excellent people skills and good cooking skills passed down from Italian grandparents.
Languages Spoken
English (Mother Tongue) Italian (Medium)Full CV / Resume
FLOOR AND VISUAL MERCHANDISING MANAGER: ZARA
JULY 2017 – AUGUST 2018
Mentored and oversaw stores Visual Merchandising leaders and managed a team of approximay 40 sales associates. Lead Merchandising team with creative and innovative techniques to continue boosting sales and successfully increasing sales figures from previous year. Travelled to store locations around Australia to review products, obtain feedback and teach new merchandising guidelines. Built rapport with global Visual Merchandiser of Australia to continue improving stores layout of products. Partnered with sales representatives and managers to coordinate deliveries and merchandising schedule.
VISUAL MERCHANDISING LEADER: ZARA
JANUARY 2016 – JUNE 2015
Analysed sales reports, stock levels and collections success relative to previous years’ figures. Requested product in accordance to customer demand and stock levels. Identified “hot” items and prepared floor layout for new stock delivered weekly. Styled mannequins and pieced together outfits in collections to inspire customers. Rotated old stock and updated floor layout to maintain customer interest.
SALES ASSOCIATE: ZARA
SEPTEMBER 2015 – DECEMBER 2015
Assisted customers and recommended products based on their needs and preferences. Completed all point of sale opening and closing procedures. Ensured all floor tasks were completed in a precise and timely manner.
SALES ASSOCIATE: SHIELS
JULY 2013 – MAY 2015
Exceptional customer service. Achieved personal weekly budgets (KPI’s) and completed small jewellery repairs in store.
RETAIL MERCHANDISER: RAINBOW FRESH DIRECT
NOVEMBER 2011 – DECEMBER 2012
Built rapport and confidence with produce managers within stores around South Australia. Gained feedback on products and relayed information back to company’s Management in weekly reports. Assisted with cooking class demonstrations at exhibitions. Managed in-house printing of merchandising materials and co-ordinated stock and materials on shelves in stores around the state.
FRONT OF SALES: RAINBOW FRESH DIRECT
NOVEMBER 2010 – NOVEMBER 2011
Served wholesale customers, communicated product issues and organised alternatives to maintain customer trust and satisfaction. General clerical office administration.
WORK EXPERIENCE
VESNA CAVIC: PERSONAL STYLIST
Assisted at multiple styling workshops with small groups of customers.
MIRELLA RIMANO: FASHION EDITOR FOR ADVERTISER SA
Assisted with photo shoot styling model for spread in the Sunday Mail.
SKILLS
¨ Exceptional leadership
¨ Creative styling
¨ Strong analytical skills
¨ Exceptional organisational skills
¨ Ability to excel in fast-paced working environment
¨ Excellent people skills
About Me
I am a fun loving and determined free spirit ready to further explore the beautiful country of Portugal. I have recently moved to London from Australia and have a free 2 month period before I commence a fashion course in London in December to broaden my horizons and add some more precious travelling memories to my list. I have been to Porto and Lagos before in 2015 and fell in love with the beautiful country.
Outside of working in fashion styling I love music and dance and have learnt various dance styles over the years from Jazz and Tap to Hip-Hop and Belly Dancing. My weekends back home were spent with family and friends enjoying good food at restaurants and dancing the night away at bars. I am very social and love being with people, however I do also crave my own personal time and space and am confident and happy to travel places solo as well. The beach is my happy place and nothing beats a lovely long walk along the water or soaking up the sun on the sand.
I am a firm believer in travelling, I feel it teaches you things both about other cultures and your own self that would be otherwise un-explored without it. That is why I would love to work overseas as in my down time I can further explore and immerse myself in another culture and meet new people from all over the world.
