Holly Hardy

Full CV / Resume

Holly Hardy

21 Ormerod House, 148 Cottage Grove, Clapham, Sw9 9np

: 07899 790 584

E-Mail:
Work Experience, Exsus Travel (April 2018)

•          Gained experience working in the Marketing Department for a luxury travel agent. Managed the social media s and worked on the site upkeep.

•          Worked alongside the Operations Department to understand the detailed scheduling and requirements of clients.

Team Assistant, Octopi Lifestyle (November 2017 – February 2018)

•          Responsible for personal shopping, running errands, liaising with the household staff and managing the upkeep of the primary residences of clients.

•          Researching, coordinating and organising extremely detailed holidays including private jets, packing lists and private household staff.

Property Manager, Leconfield Property Group (June 2017- September 2017)

•          Given the opportunity to implement a property management department at Leconfield.

Property Manager, Chestertons, (November 2016 - June 2017 – maternity cover)

•          Responsible for approximay 160 high-end AST properties in North London.

•          Liaising with landlords and tenants as well as local authorities and the council.

•          Undertaking regular property inspections (weekly).

•          Issuing Section 21 Notices.

•          Organising and negotiating with contractors for building works.

•          Tenant referencing.

•          Responsible for tenant check-in and check-out reports.

•          Management of deposit releases.

Property Manager, The London Management Company (December 2015 – November 2016) 

•          Responsible for the management and care of 50 high end properties across London.

•          First point of for HNWI home owners.

•          Running errands as part of an ad-hoc concierge service.

•          Undertaking regular property inspections (weekly).

•          Ensuring that landlords complied with current and relevant legislation.

•          Managing suppliers and third-party contractors.

•          Responsible for the training of new members of staff.

Personal Assistant, Excell Group (April 2014 – December 2015) 

•          Responsible for looking after the private and business ventures for the Chairman (HNWI).

•          Travel arrangements for the Chairman and his family, including flights, flight cancellations, taxis and private cars. Arranging for his pet dog to be flown abroad including pet passport, veterinary appointments and quarantine.

•          Diary management when the Chairman was in the UK and abroad, booking and amending meetings, arranging his day to do schedule including dentist and doctor appointments, prescriptions and organising any after hours requests. Ho bookings, dinner reservations including restaurants that were closed to the general public.

•          Management of mobile contracts, car related items such as, MOT’s, services, valets and car insurance.

•          Occasionally looking after the Chairman’s children, including doing the school run, cooking supper, arranging after school activities and the occasional babysitting.

•          Upkeep of the primary residence, utility management: gas, water, electrics, sky, council tax, AV management, and household insurance. Regular inspections of the property to ensure its consistently pristine condition and organising tradesmen as appropriate. Arranging the decorating of the house at Christmas and any last minute gift requests.

•          Liaising with household staff:

•          Housekeeper - to ensure stock levels are in order and any special requests are provisioned for. Gardener – to ensure regular upkeep of the garden, notifying and checking the outside space in preparation for parties and events, including the swimming pool maintenance.

•          Nanny – to coordinate the children’s schedule with the Chairmans, discussing menu plans and arranging a ten year old’s birthday party at the house.

•          Management of events both domestically and internationally. Specifically a gallery event hosted in LA, responsible for coordinating, collecting and shipping of the art works from London to the venue, this included ensuring each item was insured and safely delivered.

•          Running errands including shopping for the Chairman’s general wardrobe and specific events, taking items to the drycleaners and to his tailor to discuss specific alternations.

•          Dealing with high profile guests and associates confidentially and professionally.

•          Sourcing and arranging the rental of a second residence, including all administrative related duties, overseeing the house move, liaising with interior designers and decorators.

Facilities Manager, Excell Group (April 2014 – December 2015)

•          Management of the office, overseeing repairs and maintenance.

•          In charge of all office administration for twenty employees.

•          Responsible for petty cash, receipts and invoices, including management of the Chairman’s personal expenses.

•          Event planning for parties of up to 250 guests, including accommodation hire, travel arrangements and organising an awards ceremony.

Education

•          Oxford Brookes University (2010 – 2013) Degree: 2:2 in Business and Marketing Management

•          Bradfield College, Reading (2007 – 2009) A levels: Textiles A, Business Studies B, Philosophy and Ethics C

•          St. Leonard’s Mayfield, East Sussex (2004 – 2007) GCSEs: A*-C

Additional Qualifications

First Aid Certificate, Edexcel Computer Driving License (ECDL), Clean Driving License, Mac and Windows able, Touch Typing, RYA Level 2 Powerboat

Interests

Liveryman, Cooking, Sailing, Tennis, Interior Design, Reading and Traveling