josh8394

Full CV / Resume

Luggage Gear- Customer Service Specialist

• Provided customer support through eBay, and .


• Managed the project "clearance" Cleared old stock from the  warehouse.


• Managed customers orders through a custom built online system.


• Managed a small team.

• Managed social media pages on and Instagram.


• Completed ad's, created content using photoshop and lightroom.


• Managed virtual assistants. Created clear SOP's for them to follow. Established a monthly meeting schedule to ensure operations and objectives were on track.


• Market research for selling new products.


• Professionally engaged in copywriting and formatting for ad description.

• Proven ability organizing deliveries for customers.


• Effectively co-ordinated special requirements such as the right temperature for customers cargo.


• Involved in dealing with critical load such as pharmaceuticals.


• Liaised with customers and 3rd parties using and calls.


• Completed invoices and expenses.


• Engaged in Trouble-shooting – resolving customer queries.