@katie_felix
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Katie Turtle
28
Female
member since May 1 2019
British
My skills
Experience and Skills: Hospitality - events across the UK , 'team leader' role, delegating tasks, working quickly and efficiently in fast paced environments. Ho/ Guesthouse - Edinburgh and Japan, Nozawa Onsen, housekeeping, bed making, help with tourists. Waitress/ bar staff - barista trained, small restaurant in the UK. Front of House - for a theatre company, Underbelly, used to dealing with customers directly, taking complaints, answering queries, providing friendly, respectful customer service. Childcare - volunteering at an NGO in India, teaching basic maths and English (TEFL qualified) to disadvantaged women and children. Childcare - also in India caring for children aged 3-12 every afternoon in boarding homes.
Languages Spoken
English (Mother Tongue)Full CV / Resume
Education
University of Edinburgh: 2014-2018
· History of Art (MA Hons)
· Classification: Second Class, Division 1 (2:1)
The Cheltenham Ladies’ College: 2007-2014
· A2 Level: History of Art (A), English Literature (A), Geography (A)
· AS Levels: History of Art (A), English Literature (A), Geography (A), Art (B)
· GCSE’s: 6 A*s and 4 As
Qualifications
· 120 hour Tefl qualification from TEFL Org UK.
Employment and Experience
Sambhali Trust: Jodhpur, India, November 2018 – April 2019
· Teaching English as a second language and basic Maths to underprivileged women and children at beginner, medium, advanced levels.
· Organization and time management in preparing five lessons per day.
· Responsible for the children aged 3-16 in the boarding homes in the afternoon.
· Creating safe, educational, playful activities.
· Communication skills, organization.
High Society Events: 2018
· Promoted to Team Leader role for both bar and waiting staff, responsible for a group of up to 6 people.
· Delegating tasks to members of my team, ensuring that they perform to a high standard.
· Communicating between the team and our superiors effectively.
Linton Recruitment: 2018
· Waiting staff for banqueting events at five star venues such The Balmoral Ho.
· Bar work at stadium events, such as Murrayfield Stadium, Rugby Matches, music concerts.
· Using the till and working on the bar in busy environments, serving potentially difficult customers in a calm and polite manner.
Underbelly Front of House Staff: Edinburgh Fringe Festival August 2017
· Ability to provide excellent customer service.
· Interacting with members of the public in a constantly enthusiastic and personable manner.
· Able to remain calm in potentially stressful and challenging situations, ensuring efficient communications between front of house, box office, bar and security staff.
· Experience in dealing with difficult customers and complaints.
Just the Tonic Comedy Club: August 2016
· Part of a team of 10 promoters at the Edinburgh Fringe Festival.
· Assigned the role of head promoter and assistant to the manager.
· I enjoyed this responsibility immensely, I had to be organized and flexible and maintain an excellent work ethic.
· Constant interaction with members of the public required unfaltering energy and enthusiasm for which my personality is suited.
Winchcombe Flowers, florist and gift shop 2012 – 2014
· Helping customers and proficient on the tills.
· Responsible for opening and locking up most days.
About Me
Having graduated from university last summer, I now hope to make the most of my time and passion for traveling by working abroad. My enthusiasm for working in Japan is because I love the food, culture, and people! I want to learn as much about the culture (and the language) as I can!
