Smith Otto

Full CV / Resume

SMITH OTTO

Gulu City - Uganda, Bank lane Street e: +256787078462

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OBJECTIVE

Seeking a challenging opportunity where I will be able to utilize my strong organizational skills, educational background and ability to work with people, which will allow me to grow personally and professionally

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WORK HISTORY

CASHIER / SALES REPRESENTATIVE

Tunge General Merchandise Gulu-City Uganda 10 January 2018 – to date

 Reconcile cash drawer at start and end of each shift, ing for errors and resolving discrepancies

 Help customers complete purchase, locate items and join reward programs

 Process transaction, including cheques, cash and credit purchase or refund

 Review and resolve differences between ing information and cash drawer

 Count cash in register drawer at the beginning and end of shift

 Restock, arrange and organize merchandise in front lanes to drive product sales

 Promote customer loyalty and consistent sales by delivery friendly service and knowledgeable

assistance

FRONT DESK CLERK Bomah Ho Limited 2017

 Delivering requested items to guests’ rooms.

 Fostered strong working relationship with all ho departments

 Greet all guests in courteous and professional manner

 Recommended top dining and entertainment options for guests

 Balanced all rebates and other miscellaneous charges

HOUSEKEEPER 2016 Bomah Ho Limited

 Rapidly and correctly cleaned high of rooms per shift

 Emptied waste baskets and removed all trash from rooms

 Dusted, cleaned windows, scrubbed bathrooms and vacuumed floors

 Organized beds and straightened furniture

SKILLS

 Sales

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Customer Service Problem Solving Strength

MS office, Excel, power

 ing Service

 Payment collection

 Refund and exchange

 Cashier Report

EDUCATION

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DIPLOMA IN LEISURE, TOURISM AND HO MANAGEMENT  Kampala University Uganda

BACHELOR OF BUSINESS ADMINISTRATION (BBA-ING OPTION) Kampala University Uganda

Completed in December 2018

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Completed in December 2015

UGANDA ADVANCED CERTIFICATE OF EDUCATION (UACE) Kitgum Town College

Completed in the year 2013