Tessa Faulks

Full CV / Resume

Formal Education

2015
Bachelor of Business in International Tourism Management
School of Tourism and Hospitality Management, Southern Cross University, Australia.
Consistently working hard and aiming high, resulting in a GPA of

2014
Certificate II in Tourism
Flight Centre Travel Academy, Brisbane, Australia.
Participating in facilitated training in both an individual and team environment to gain skills and knowledge in order to work in the travel and tourism industry.

2013
Summer School Programme, July and August sessions
La Rochelle Business School, Group Sup de Co, La Rochelle, France.
Achieving high marks with advanced standing towards my degree.

2010
The Higher School Certificate
Xavier Catholic College, Ballina, Australia.
Acceptance into Southern Cross University.

Work and Volunteer Experience

Febuary 2015 - August 2015
Intern
Qunci Villas, Lombok, Indonesia.
Working as part of the front office and guest relations team to create a memorable stay for guests who visit Qunci Villas, as well as completing daily reports for marketing and management.

October 2014
Volunteer
Brisbane Marketing, Brisbane, Australia.
Greeting and assisting guests at events such as the Brisbane Global Café.

January 2014 - February 2015; July 2008 - June 2011
Customer Assistant
Hungry Jack’s, Ballina, Australia.
Creating a positive customer experience with friendly customer service while aiming to increase sales; accurate cash handling; safe food and drink handling and preparation procedures; maintaining a high standard of cleanliness.

October 2013
Student Ambassador
Southern Cross University, Lismore campus, Australia.
Confidently sharing my experiences and the possible opportunities which are offered by the School of Tourism and Hospitality through Southern Cross University at Senior Schools Day.

February 2012 - June 2013
Customer Assistant
Donut King, Ballina, Australia.
Creating a positive customer experience with friendly customer service while aiming to increase sales; accurate cash handling; safe food and drink handling and preparation procedures; maintaining a high standard of cleanliness.

June 2011 - December 2011
Tutor and Casual Childcare
Heininger family, Thakhek, Laos.
Teaching general primary school subjects through the Son-Rise program to two students in a home schooling environment; safe preparation of healthy morning tea; responsible supervision during breaks and additional childcare.

Travel Experience

Australia – Throughout life.
Belgium – 2013
Cambodia – 2010
China: Shenzhen – 2008
England – 2011
France – 2011 and 2013
Hong Kong – 2008
Indonesia: Bali, Lombok – 2013, 2014 and 2015
Italy – 2013
Laos – 2011, 2012 and 2015
Malaysia - 2015
New Caledonia – 2008 and 2015
Singapore – 2013 and 2015
South Korea – 2013
Thailand – 2008, 2011 and 2012
The Netherlands – 2013
United Arab Emirates: Dubai – 2011
Vanuatu – 2015
Vatican City – 2013
Vietnam – 2011