Isla

Full CV / Resume

- WORK HISTORY -

Waitress

DIRTY MARTINI CARDIFf - December 2021 – April 2022    

·       Working as a runner and waitress serving hot food and drinks to dinner guests.

·       Clearing tables and maintaining COVID-19 safety rules and regulations

·       Ensuring guests are enjoying themselves and tailoring their experience to their individual needs.

Bartender/Host/Waitress

INVADES AGENCY - Casual work    

·       Working in privay hired boxes, creating a fully personalised experience, and looking after their specific needs.

·       Working as a runner and waitress serving hot food and drinks to dinner guests.

Retail Assistant Manager

JOHN HEUERMAN RACQUET ACADEMY, OTFORD - April 2020 – September 2020

                                                                                                        - July 2021 – September 2021     

·       Working with individual customer needs and tailoring their shopping experience to those needs.

·       Dealing with customer complaints in a productive and professional manner

·       Wiping down all surfaces especially common touchpoints for general hygiene and Covid-19 safety

Maths tutor for GCSE and A-Level

SELF EMPLOYED - MYTUTOR - March 2020 – June 2021

·       Assessing a student’s initial level of understanding and noting holes in their knowledge.

·       Preparing and delivering individual lessons.

·       100% student pass rate at grade C or above

Bartender/Waitress

THE BUCK’S HEAD, SEVENOAKS - March 2018 – May 2019

·       Offering unsure customers, a recommendation of beverages we offer and tailoring any drink to their needs.

·       Upselling our most popular dishes and memorising our specials to recite in an appealing way.

·       Rotating stock, changing beer kegs, and always keeping the bar and tables clean.

·       Maintaining communication with the kitchen to ensure they are not overwhelmed.

·       ing any customer concerns during and after their meal.

Shop Assistant

JOHN HEUERMAN RACQUET ACADEMY, OTFORD - March 2014 – March 2018

·       Greeting customers and dealing with their inquiries

·       Serving customers on the tills for purchases and returns

·       Ensuring purchased products are nicely presented when bagged up

University

CARDIFF UNIVERSITY - July 2023         

Batchelor’s of Science in Mathematics (current)

A – Level

KENT COLLEGE PEMBURY/ ROCHESTER INDEPENDENT COLLEGE - July 2019         

A*A*A in Mathematics, Physics, and Art and Design

GCSEs

KENT COLLEGE PEMBURY - June 2016        

3 A*s, 7 As, and 1 B; including English, Mathematics, and the Sciences.