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Alexandra Koptyaeva

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Alexandra Koptyaeva

28

Female

member since Nov 10 2019

Russian

My skills

I'm very social and active person with positive vibes and lots of energy to share with others! Good in management, organising things, socialising, explaining details, teaching languages.

Languages Spoken

Russian (Mother Tongue) English (Advanced) German (Medium)

Full CV / Resume

Team Leader – department

eperformance Greece | Athens, Greece | Apr/2019 – Sept/2019

o Help with the management and supervision of 37 Russian-speaking agents

o Work with QAs and Supervisors; answer questions, solving problems and concerns of the agents

Customer Service Agent – department

eperformance Greece | Athens, Greece | Oct/2018 – Apr/2019

o Social media content analysis in Russian and English

International Student Ambassador

Linköping University | Norrköping, Sweden | Sep/2016 – Oct/2017

o Worked with international students: recruitment ( education fairs, e campaigns,

inars), promoted the University’s programmes

o Helped students with their queries ( explained regulations; answered questions via ,

, and ; ed Student Unions);

o Blogging on a weekly basis about life and studies in Sweden and LiU

Project manager

National Research University “Higher School of Economics” | St. Petersburg,

Russia | Sep/2014 – May/2016

o Developed a system for conducting semi-structured interviews with workers and shop owners in

the retail sphere (project: “Immigrants in Retail in St. Petersburg”)

o Coordinated the activities ( data collection, fieldwork, seminars), monitored programme

developments and results, managed a group of 15 students

o Collected, analyzed and summarized data to highlight the key trends in trade

Team Leader of Teenagers Collective

Youth Labor Exchange | St. Petersburg, Russia | June/2016 – Aug/2016

o Managed teams of 30 teenagers between 14-18 years old;

o Oversaw teenagers’ engagement in landscaping of parks and yards in the countryside;

o Maintained discipline in a team, obtained a volume of work and its equal distribution;

o Safety compliance monitoring;

o Filled out reports on a daily and monthly basis

VOLUNTARY WORK

INGO Humanitarian Support Agency | Lesvos, Greece | Sep/2017 – Dec/2017

Daily clothing and hot drinks distribution, sorting of donations, English lessons for adults

Refugee Accommodation Center City Plaza | Athens, Greece | Jan/2017 – July/2017

English lessons for women and unaccompanied minors, co-management of the women

space, security shifts, social work with the residents, kitchen management

About Me

Outdoor activities: hiking, trekking, climbing, swimming, walking. Also, I love reading books, learning languages and discovering the new places around!

Where I am available for work and when

Available for work - Travelling - not available

References