Sam Canney

Full CV / Resume

BAKX THERAPEUTICS – Strategic Operations & Finance Consultant | 2022-Present

Startup to Cure Cancer – Boston, MA

• Built flexible budgeting and scenario planning model to support $25MM budget for 4 R&D projects and G&A functions – focusing spend to optimize most promising product leads.

• Collaborated with CEO, Vice Presidents, Director of Finance & Operations, external advisors and partners to prepare strategic recommendations for quarterly board presentations.

VARIETY COFFEE ROASTERS – Senior Barista | 2022-2023

Premium Coffee Roastery and Cafe – Brooklyn, NY

• Programmed and operated La Marzocco espresso machine to consistently serve delicious espresso with beautiful steamed milk art.

• Curated a warm coffee house environment for 100+ regular customers by providing excellent coffee, music reflective of evolving customer activity, and coffee recommendations reflective of customer taste.

ERNST & YOUNG, LLP – Business Transformation Consultant | 2020-2022

Management Services Firm – New York, NY

• Facilitated workshops with c-suite of a multinational sustainability non-profit and directed execution team in redesign of site architecture and messaging as strategic priorities evolved rapidly – smoothing cross-functional communication within their network of 56 partners, 15 industry task forces, 54 countries and 417 supporters.

• Served as Editor-in-Chief for Business Transformation "All-Hands" calls engaging audiences of 400+ consultants by guiding team to adapt messaging and engagement to shifting sentiments and priorities.

• Coordinated with Leading Cruise Line's 15 client and vendor IT teams to staff 124 people across 24 ships deploying post-pandemic "Return-to-sail" digital apps onto ships resuming operations, and conducted status report meetings with the CIO and CTO to elevate complications with COVID-19 and burnout.

• Streamlined response systems for COVID-19 help desk servicing 5,000+ vaccine providers with ServiceNow and virtual agent solutions in collaboration with State Health Department's Head of Immunization and Communications team, strengthening responsiveness and information reliability.

INNOVATE CAROLINA – Project Manager | 2018-2020

Accelerator for Biotech & Social Impact Startups – Chapel Hill, NC

• Led deployment of local social platform for student entrepreneurs, expanding user count by 1,000%.

• Performed research, ideation, and execution of in-person and virtual accelerator events for community of 2,000+ innovators in collaboration with Community Director.

DECENT GROUP – Marketing Intern | Summer 2019

Multinational Creative Blockchain Startup – Shanghai, China

• Launched a new community engagement strategy to facilitate a more cohesive community, turning 6 months of decreasing membership into a 10% increase in new members.

• Curated multichannel ad content, blog posts, and PR articles promoting new products projected to demonstrate 80% of DECENT's annual revenue, realizing 50% increase in social media engagement.

APPLE, INC – Customer Service Representative & Call Center Optimization | 2017-2019

Computer Design Company – Chapel Hill, NC

• Orchestrated technical troubleshooting for 100+ Apple customers a day supporting Mac, i, iPad, and Apple Watch.

• Devised a system to personalize service experience to bond with customers; boosting satisfaction scores from 65% to 6+ months of 100%.

RALEIGH MARKETING CONSULTANTS – Corporate Trainer | Summer 2017

Business-to-Business Sales Firm – Raleigh, NC

•  Developed valuable relationships with customers through humor and handwritten customer relationship management systems, leading the team in sales revenue.

•  Trained 4 new hires in corporate sales – 1 fulfilling the most sales in training in company history.

RUFFALO NOEL LEVITZ – College Fundraiser | 2016-2017

College Fundraising Call Center – Dallas, TX

•  Re-connected alumna with their alma mater by efficiently building relationships and sharing personal stories, generating accelerative donations to the University’s evolving needs.

PEAK CITY GRILLE – Restaurant Busser | Summer 2016

Exclusive Fine Dining Restaurant – Apex, NC

•  Supported servers by maintaining a clean atmosphere and helped deliver dishes to tables, ensuring a seamless dining experience.