Sandra

Full CV / Resume

February 2021 – Till Date Legal Associate – Okeanonife and Associates
• Reviewed wide-ranging contracts and agreements and summarized terms for easy assessment.
• Conducted research, gathered information from multiple sources and presented results.
• Negotiated with opposing groups or individuals to reach resolutions, avoid litigation and accomplish goals of clients.
• Analysed and applied legal principles and performed legal research to support litigation strategy.
• Assessed claims filed against or on behalf of company and worked with outside counsel and management to define and implement
strategy.
• Conduct research and analysis of specific legal questions and advise the company or individual on variety of legal areas.

May 2022 – August 2022 Volunteer – St Oswald’s Hospice Charity Shop
• Maintained excellent attendance record, consistently arriving to work on time.
• Participated in team-building activities to enhance working relationships.
• Maintained energy and enthusiasm in fast-paced environment.
• Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
• Actively listened to customers' requests, confirming full understanding before ing concerns.

September 2020 – February 2021 Customer Service Advisor – Echo-U Limited
• Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
• Responded to customer needs through competent customer service and prompt problem-solving.
• Conferred with customers about concerns with products or services to resolve problems and drive sales.
• Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer
satisfaction.
• Created customer profiles by answering questions and providing tailored experiences based on interests and agendas.

September 2018 – August 2019 Legal Associate – Udeh and Associates
• Evaluated multiple facets of substantive law, including shipping law and maritime law, corporate law property law and real estate.
• Reviewed and analysed government and judicial structures, as well as arbitration concepts and negotiation techniques.
• Researched state statutes, decisions, legal articles, codes and documents.
• Adhered to privacy laws to avert possible information breaches and protect client data.
• Created highly researched and articulate legal paperwork such as pleadings, contracts and briefs.
• Implemented emergency procedures to save time and spearhead specific legal projects.

May 2017 – August 2018 Paralegal – Legal Defence and Assistance Project
• Collected, drafted and maintained resources to provide comprehensive materials accessible to all firm lawyers.
• Researched, monitored and informed firm of legal and industry developments and trends and articulated effects on practice and clients.
• Mitigated legal team's workload by reviewing and evaluating legal documents, including discovery materials and contracts.
• Provided legal research and report showcasing firm expertise.

October 2016 – May 2017 National Youth Service Corps (NYSC) – National Open University Nigeria
• Developed easy and open rapport with students to encourage engagement and academic progress.
• Reviewed teaching activities and identified and implemented strategies to improve student ‎learning outcomes.
• Participated in weekly faculty meetings and contributed to curriculum review.
• Provided constructive and timely feedback to students to advise on areas of concern and suggest improvements.
• Arranged syllabus, developed a schedule, and determined reading list for varied courses simultaneously especially in human rights and
international criminal law, giving students appropriate time to complete assignments and absorb information.