Hannah

Full CV / Resume

PROFILE:

Enthusiastic team player with experience in customer service and food service; seeking an opportunity to live

and work in Berlin. Possesses a valid Youth Mobility Visa for work in Germany.

Friendly and service-oriented, diligent, and detail-oriented.

HIGHLIGHTS:

• Speaks fluent English and conversational French

• Possesses valid Youth Mobility Visa for work in Germany

• Diligent and detail-oriented

• Able to lift/ move up to 25 kgs.

• Familiar with food and alcohol handling standards

• Enthusiastic team player

WORK EXPERIENCE:

Server, Lazy Daisy’s Cafe, January 2024 – Present

• Prepared and served food in a busy dine-in restaurant

• Maintained cleanliness standards throughout the restaurant

• Recommended menu items based on customer needs and preferences, including upselling

complementary dishes and drinks

• Resolved customer concerns

• Managed financial transactions using a digital Point of Sale program

• Coordinated food delivery with chefs, bartenders, and other staff members as a team

Server, CRAFT Beer Market, August 2021 – August 2022

• Became familiar with menu items, including a drinks menu consisting of over 100 types of beer; made

recommendations based on guest preferences

• Informed restaurant staff about guest allergies and dietary restrictions

• Worked efficiently in a fast-paced environment

Delivery Cyclist, Uber Eats, March 2020 – September 2020

• Completed food deliveries on a bicycle

• Quickly and accuray responded to orders on short notice

• Stayed active for long periods of time

Editor-in-Chief, The Silhouette, May 2019 – April 2020

• Planned the contents of McMaster University’s student-run newspaper according to the publication’s

style, editorial policy, and publishing requirements

• Supervised and coordinated a team of 19 staff members

• Improved the paper’s local reach and reputation

• Oversaw publication production, including artwork, layout, computer typesetting, and printing

External Relations Assistant, Parks Canada, May 2017 – May 2018

• Engaged members of the community, answered questions, and encouraged people to visit national parks

and historic sites

• Planned installations to present at community events

• Handled heavy equipment to set up and take down installations

• Compiled event reports and made suggestions for improvements

Banquet Server, Scarlett House Catering, May 2016 – August 2017

• Ensured optimal guest experience by setting tables, serving dishes, and promptly removing dinnerware

• ed customer questions and concerns with a positive attitude

• Washed dishes and cleaned up at the end of events

• Ensured maintenance of food hygiene in accordance with standards and guidelines