Capucine Philson

Full CV / Resume

Capucine Philson

6 Melbourne Ct

Buffalo, NY 14222



(716) 491-5711

 

Multi-talented office managing and educator with 21 years of experience combined with managerial and customer service skills to directing students and assisting lead teachers. Expert at managing staff to classroom instruction, restating lesson information, tutoring, applying rules, teaching and co-teaching.

Team-minded when collaborating with teacher and assisting and coordinating parent/teacher meetings, set lesson plans, and classroom activities.

 

Work Experience

 

Teacher's Assistant II

 

Buffalo Public Schools - Buffalo, NY

November 2017 to Present

Distributed learning materials such as worksheets, textbooks, supplemental activities

Assisted to mentor students in groups of up to 4 by reviewing lesson teaching activities

Distributed classroom materials, like pencils, scissors, crayons, lined writing paper

Monitored 4 students on field trips by overseeing various tasks, including roll call, structured recreational activity, lunch duty to keep youths safe in public settings

Assigned grades for course work, tests using answer key, recorded results to inform lead teacher of performance

Supported instructor with test administration, curriculum development, assignment grading allowing advancement in student grade level

Oversaw students in classroom, halls, structured activities to monitor, enforce rules to support lead teacher

Supported classroom activities, including tutoring, grading homework to reviewing exams

Supported student learning objectives through personalized small group assistance to support classroom instruction

 

Substitute Teacher

 

Buffalo Public Schools - New York, NY

September 2013 to November 2017

Followed classroom plans left by class teacher to continue student education and reinforce core concepts

Diversified classroom instruction and group activities to successfully support students with unique strengths and learning styles

Took over special education class for 3 months, managing all classroom assignments, student needs and recordkeeping

 

Leasing Consultant

 

Fiserv Bank - New York, NY

January 2012 to January 2017

Conducted up to 100+ calls per day as a car leasing consultant, providing excellent customer service to callers requiring assistance payments within contract, returning product, reviewing damage assessed by inspection, and contractual issues

Worked with car leasing customers to understand requirements and provide exceptional customer service

Made outbound calls to existing customers to explain contractual obligations and features

 

Vault ler

 

Key Bank - New York, NY

September 2010 to March 2012

Followed up with customers regularly, which helped to build long lasting relationships and boost business opportunities

Maintained, organized and stocked ler window areas

Trained new lers in processes and procedures for financial institution, answering questions and providing guidance

Ensured compliance with all internal controls and federal regulations by implementing training methods

Coordinated daily cash reconciliation in high-volume location

Managed bank's vault, in custody of over $110,000

Maintained balancing record with 100% rate of accuracy

 

Education

 

BA in Theatre

 

Converse College Spartanburg - Spartanburg, SC

2010